Is worldwide shipping available?
Yes.
Why can't I place an order to my country?
If your country is unavailable as a shipping option, it is likely due to postal services international restrictions and I would not be able to send a parcel there without shipping costs becoming too expensive.
If you believe your country should be available to receive mail from Italy, feel free to email me and I will double-check my shipping settings.
I already placed an order but bought something else later on. Can I combine my orders into one shipment?
Yes, but please contact me beforehand via email and be sure to include the following:
⊹ Name
⊹ Desired shipping address
⊹ Order numbers
⊹ Whether any of the orders contains preorder items
If you do not contact me about combining, I will proceed to ship the orders separately.
There is a problem with my order / my package arrived damaged!
Unfortunately mail can sometimes be damaged in transit by sorting machines or vehicles. In that case, please refer to the REPLACEMENT section under Terms of Service.
Will you make [specific character or series] merch in the future?
I have plans to draw merch of more media I like in the future, which might include what you are asking about, but I currently do not accept requests.
I do accept custom charms commissions, though, which are available as a listing in my shop with limited slots per month.
Why are prices on Etsy higher than the ones here on Big Cartel?
Although my main shop is this one here on Big Cartel, I sell my products on Etsy as well because it has a higher discoverability rate compared to a standalone website. Because they automatically calculate VAT and any eventual fees, their own fees have increased over the years, so I have to raise my prices in order not to lose any money because of the percentage they keep in order to provide their service.
I do advertise my Big Cartel on there, though, so people can have a more direct experience (and spend a little less) when buying something they love.